🛡 Safe and Secure Platform

krikye Responsible Gambling — Your Safety Is Our Priority

Play for fun, not for harm. krikye believes that entertainment should always be enjoyed in a controlled and mindful way. We are committed to keeping you safe.

21+ For those aged 21 and above only
Introduction

What Is Responsible Gambling and Why Does It Matter?

Responsible gambling means enjoying betting or casino games in a way where you maintain full control over your time and money. It is not about compulsion or addiction — it is about entertainment, done with a plan.

At krikye, we believe every player should know their own limits. The tools available on our platform — deposit limits, self-exclusion, and time-outs — are designed to keep you safe at all times.

Remember, winning is not guaranteed. Online betting is an entertainment activity and always carries financial risk. Enjoy it with that risk in mind.

21+ Playing under
this age is strictly prohibited
৳500 Minimum
deposit limit
24/7 Live chat support
in Bengali
Safety Tools

Our Tools for Your Protection

krikye gives every player the ability to stay in control of their gambling. The tools below can be activated at any time from your account settings or through live chat.

Set Deposit Limits

You decide the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A cooling-off period applies to increase a limit.

Time-Out / Break

If you feel you need a break, you can take a time-out from 1 day up to 6 weeks. During this period your account will be temporarily suspended and no betting or deposits will be possible.

Self-Exclusion

If you feel gambling is having a negative impact on your life, choose long-term self-exclusion. Options range from a minimum of 6 months to a permanent closure. Your account cannot be reactivated while exclusion is in effect.

Session Time Alerts

Set a limit on how long you play in one sitting. Once the set time has passed, krikye will automatically send you a break reminder so you can consciously decide whether to continue or stop.

Set Loss Limits

Decide in advance the maximum amount you are willing to lose within a set period. Once that limit is reached, your betting will be automatically paused. This is an effective way to keep financial losses in check.

Reality Check Reminders

Review a summary of your play at regular intervals — how long you played, how much you deposited, and how much you won or lost. Make decisions based on the facts. Knowledge is the best protection.

Warning Signs

Recognise the Signs of Problem Gambling

If any of the signs below seem to apply to you, please seek help. Acknowledging the problem is the first step.

You are borrowing money to gamble or using funds your family needs.

You feel compelled to keep playing to recover money you have lost ("chasing losses").

You are hiding the extent of your gambling from family or friends, or lying about it.

You feel restless or irritable when you try to stop gambling.

You are shifting your focus away from work, study, or family responsibilities toward betting.

You are relying on gambling to relieve stress, anxiety, or sadness.

Our Commitment

krikye's Responsibility Pledge

Beyond just providing tools, krikye actively invests in building a safe gambling environment. Our team has been specially trained so that anyone in difficulty can get help quickly.

  • Age is verified on every new account — no one under 21 can open an account.
  • If our team notices signs of suspected addiction, they proactively reach out to the player.
  • Promotional messages are not sent to self-excluded users.
  • No marketing emails or bonus offers are sent while a self-exclusion is active.
  • Our support team is available 24/7 in Bengali via live chat.
  • The platform operates with SSL encryption and in accordance with fair play principles.
Protect Yourself

Tips for Safe Gambling

Responsible gambling is a habit. Keep these simple tips in mind before each session.

  • Set a budget before you play and do not exceed that limit under any circumstances.
  • Do not treat gambling as a source of income — it is entertainment only.
  • Avoid betting when you are tired, stressed, or under the influence of alcohol.
  • Take regular breaks and spend time with family and friends.
  • Resist the temptation after a win — remember your limits and finish the session.
  • Only bet money that you can afford to lose without it affecting your daily life.
Get Support

Where to Turn When You Need Help

Do not face difficulties alone. krikye's support team and the people close to you are both ready to help.

krikye Live Chat Support

Our 24/7 Bengali live chat is available directly for you. Start a chat now to set deposit limits, take a time-out, or activate self-exclusion. Our trained team will assist you with full confidentiality and without judgement.

Contact by Email

Email us directly at [email protected] — we process any request related to your account security promptly. Self-exclusion or account closure requests are acted on as quickly as possible after being received.

Family and Loved Ones

Share your feelings with your family or trusted friends. If they feel your gambling habits are becoming a concern, take their concern seriously. They can also contact us on your behalf.

Control Your Own Account

You can activate deposit limits, loss limits, session limits, or a time-out at any time from your krikye account settings. These changes take effect immediately. While lowering a limit is instant, a cooling-off period applies to increasing one.

FAQ

Questions About Responsible Gambling

Below are answers to the most frequently asked questions about responsible gambling.

You can set a deposit limit directly from the "Responsible Gambling" section in your account settings. Daily, weekly, or monthly — all three options are available. Lowering a limit takes effect immediately. To increase a limit, you will need to wait through a cooling-off period. If you need assistance, contact us via 24/7 live chat.

Once self-exclusion is activated, your account is closed for a set period. During this time, logging in, making deposits, or placing bets is completely impossible. You will also not receive any promotional messages or bonus offers. Your account cannot be reactivated before the exclusion period ends.

No. krikye strictly follows a 21+ age policy. Opening an account, making a deposit, or placing any kind of bet is completely prohibited for anyone under 21. Age verification is completed during account registration.

A time-out is a short-term break — typically from 1 day up to 6 weeks. It is for when you want to take a short rest. Self-exclusion, on the other hand, is long-term — from a minimum of 6 months up to permanent — and is for situations where gambling has become a serious problem.

Family members cannot manage an account directly, as protecting the account holder's privacy is our responsibility. However, if a family member is concerned, they can email [email protected] or contact us via live chat. Our team will take appropriate action.

No. Deposit limits, loss limits, or time-outs — none of these tools affect your winnings or the withdrawal process. Rules for withdrawing a balance held in an account during an exclusion period apply — please speak with us via live chat for details.

Play Safe, Stay Happy

At krikye, let every game and every bet be an enjoyable experience. Check our FAQ to learn more or head straight into the action.